Privacy Policy
Last Updated: March 25, 2025
At Valvera, we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, and disclose your information when you visit or make a purchase from our website.
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
Personal Information
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Name and contact information (such as email address, postal address, and phone number)
- Payment information (we store limited payment information for fraud prevention and processing returns)
- Purchase history and preferences
- Delivery address and instructions
How We Use Your Information
We use the information we collect to:
- Process transactions and send related information including confirmations and invoices
- Provide you with our products and services
- Respond to your inquiries and provide customer support
- Communicate with you about products, services, offers, promotions, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect and prevent fraud, security breaches, and potentially prohibited or illegal activities
- Improve and personalize your experience on our Site
Sharing Your Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
We may also share your Personal Information with:
- Service providers who perform services on our behalf
- Professional advisors, such as lawyers, auditors, and insurers
- Government authorities and law enforcement, in connection with court orders, legal process, or other law enforcement measures
- A buyer or other successor in the event of a merger, divestiture, restructuring, or other sale of our company
Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access to personal information we hold about you
- Correction of inaccurate personal information
- Deletion of your personal information
- Restriction or objection to our processing of your personal information
- Portability of your personal information
- Withdrawal of consent
To exercise these rights, please contact us at privacy@Valvera.com.
Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Cookies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated version on this page with a revised "Last Updated" date.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@Valvera.com or by mail at:
Valvera
123 Fashion Street
New York, NY 10001
United States